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Guide

What to ask before you sign anything

You do not need to know roofing to ask good questions. You need to know which questions have answers that can be checked.

Guide7 sections1 min readLomita, CA

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Step 1 of 6

What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

Free, and no obligation to anyone.

"Can I see a job you finished five years ago?"

Recent work shows tidiness. Older work shows competence. Ask for the older one.

"What is your licence number, and who holds it?"

The follow-up matters more than the answer: does the entity on the licence match the entity on the paperwork, and is it active today?

"What happens if the decking is rotten?"

You want a rate, not a reassurance. Some rot is likely on any older roof and the rate is the only thing that keeps that predictable.

"Who is actually doing the work?"

Employees, or subcontractors? Both are fine, but subcontracted crews change who carries the workers compensation cover and who stands behind the workmanship warranty.

"What underlayment, and how are the valleys done?"

This is the question that reveals whether you are comparing the same roof. Underlayment, ice-and-water placement, drip edge and valley treatment are where quotes quietly diverge.

"What does your workmanship warranty cover, and for how long?"

Material warranties come from the manufacturer and are conditional on correct installation. The workmanship warranty is the contractor's own promise, and it is worth exactly as much as the company behind it.

In short

Six questions, three contractors, one afternoon. It is the cheapest insurance available on a job this size.

Related questions

I rent. Can I use this?

Only the owner can approve roofing work. If you are renting, the fastest route is to send this to your landlord or property manager rather than gathering quotes nobody can act on.

How much deposit is normal?

Ten to thirty per cent is ordinary, and is often used to order material. A demand for full payment up front is a reason to walk away.

How quickly will someone call?

Usually within the hour during working hours. If you marked the job as an emergency it goes to the front of the queue and is normally picked up faster than that.

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